LAST UPDATED: December 2022
ABOUT OUR PRODUCTS
All textiles or fabrics sold on MOVA Textile are first quality.
Important: Please examine material carefully for color, quality, and yardage. No claims will be allowed after material has been cut.
All prices and costs are displayed in US dollars.
We will happily order any fabric that you do not see on our website. With one of the largest inventories in the country, it is likely that we already have your fabric in-stock. Please submit a contact us directly.
On most fabrics, the minimum order is three hundred yards.
Please be aware that every monitor displays colors differently. Samples can be ordered for clarity.
MOVA Textile does not guarantee dye lot.
MOVA Textile reserves the right to refuse orders submitted with incomplete information.
All pricing on MOVA Textile is valid only on orders placed through the website.
Despite our best efforts, we are not responsible for typographical errors. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge.
The shipping rate for your order is calculated at checkout and is based on the weight and destination of your items.
Your shipping rate at checkout is based on the weight and destination of your items. In order to continue offering the lowest possible prices on our products and to maintain the quality of our packaging, we strive to keep our shipping policies as modest as possible.
What we do to keep your shipping rate low:
• We cover most of the cost, so the rate you see is highly discounted from the actual cost to ship the package.
• We cap the rates so you won’t pay more than $13.95 per order for standard shipping to the contiguous 48 states.
• Shipping outside the lower 48 US states or to a P.O. box are subject to rates based of package weight and location.
• We cover the surcharges FedEx, UPS and USPS have added for the type of packages we frequently send like long rolls of fabric. We package fabric on tubes to avoid creases unless it can be safely folded.
Free Sample Shipping
All domestic U.S. sample orders ship free.
Canadian sample orders have a $2.50 shipping fee. All other destinations have a $5.00 shipping fee. Samples ship first class mail and cannot be tracked. Delivery times vary but are generally 1 - 7 business days.
• Standard Ground Shipping: 3-5 Business Days
• 3 Day Shipping: 3 Business Days
• 2 Day Shipping: 2 Business Days
• Next Day Shipping: 1 Business Day
Business Days are defined as weekdays, Monday-Friday, 9am-4pm Eastern Standard Time, excluding Saturday, Sunday, and Holidays.
• P.O. Box addresses are not eligible for expedited shipping.
• Expedited orders received after 2:30 pm EST will be processed the following day
• We are not responsible for carrier delays due to exceptions as determined by the carrier or due to delays by fault of the carrier. We are unable to offer shipping refunds in these occurrences. This applies to all shipping methods including expedited shipping.
• Any special services required or requested for delivery are not included in free shipping and will be quoted separately.
• Any shipment that is undeliverable to the customer is considered a return and will have the returned shipping cost deducted from the refund.
• Any packages that are refused by the customer will have a charge of $15 per package in addition to return freight.
• Any shipment that is undeliverable or refused by the customer is considered a return and will have the returned shipping cost deducted from the refund.
• Orders for items that are backordered or out of stock may take longer to ship depending on availability.
We ship all over the world. To view international shipping rates, add the desired items to your cart and proceed to the checkout process. In the Shipping Information section, check the box next to "International Order?".
All duties are the responsibility of the customer. Brokerage fees will be charged for items shipped UPS/FedEx. There are no brokerage fees for items shipped USPS.
Your satisfaction is important to us!
Any customer who is dissatisfied with a purchase may return the item(s) and receive a refund. All returned items must be uncut and in original, unaltered condition. Returns must be received within 30 days of original ship date. Any claims regarding an order must be made within 30 days of shipment.
To ensure proper credit of your return, please contact us and we will happily assist you. All returns require a return authorization number that will be provided to you. You will be responsible for the return shipping costs. You may send back the item(s) through a carrier of your choice. Refunds are typically issued 5-7 days after the item(s) are received and processed.
The following products are ineligible to be returned:
• Clearance Items
• Fabric Samples
• Unless we are in error, we do not refund the fee from the selected shipping method included in your order total.
• Any returned wallpaper must be unopened in its original plastic packaging. Once the packaging has been opened, the wallpaper is no longer eligible for return. A 25% restocking fee will be charged for all returned wallpaper.
• Items returned to us in non-salable condition will be returned to sender. The customer will be notified via email and no refund will be given. A non-salable condition includes, but is not limited to, items that have been washed, cut, marked, soiled, or wrinkled, or items that have absorbed a strong odor.
• It is the customer's responsibility to inspect the item(s) of their order upon receipt to ensure any issues can be resolved within the 30 day window.
• We are not responsible for any fees on finished products. The item(s) should be inspected prior to fabrication.
Clearance items cannot be restocked. Quantities are limited to the inventory listed on a clearance item. Please note this stock may be made up of multiple pieces of fabric and a continuous piece of fabric is not guaranteed. Despite our best efforts, the inventory may not be 100% accurate by the time the end of the roll is reached, therefore, we cannot guarantee total item availability.
When you visit the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.
MOVA Textile™ are trademarks of MOVA Textile, Inc. All other trademarks, product names, and company names and logos appearing on the Site are the property of their respective owners.
YOUR ACCOUNT OBLIGATIONS
You will receive a password and account designation when you have completed the Account Information. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security.
You acknowledge that the Site contains information, data, software, photographs, graphics, videos, text, images, typefaces and other material (collectively "Content") that are protected by copyrights, trademarks, or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed. All Content is copyrighted as a collective work under the U.S. copyright laws, and we own a copyright in the selection, coordination, arrangement, and enhancement of such Content. You may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the Content, in whole or in part. If no specific restrictions are displayed, you may make copies of select portions of the Content, provided that the copies are made only for your personal, informational and non-commercial use and that you do not alter or modify the Content in any way, and maintain any notices contained in the Content, such as all copyright notices, trademark legends, or other proprietary rights notices. Except as provided in the preceding sentence, you may not upload, post, reproduce, or distribute in any way Content protected by copyright, or other proprietary right, including trademarks, without obtaining permission of the owner of the copyright or other proprietary right. You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes.
We respect the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied and is accessible on the Site in a way that constitutes copyright infringement, you may notify us by providing our copyright agent the following information:
an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
identification of the URL or other specific location on the Site where the material that you claim is infringing is located;
your address, telephone number, and email address;
a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
You should send this information to us at the following address:
MOVA Textile, Inc.
1952 Gallows Rd, Suite 330
Vienna, VA22182, United States
LIMITATION OF LIABILITY AND DISCLAIMER
THE SITE IS PROVIDED ON AN "AS IS" BASIS, AND MOVA TEXTILE.COM MAKES NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SITE OR THE PRODUCTS SOLD ON THE SITE. MOVA TEXTILE.COM HEREBY EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF TITLE, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE, WITH REGARD TO THE SITE AND THE PRODUCTS OFFERED FOR SALE ON THE SITE. UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES FOR LOSS OF PROFITS, GOOD WILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) THAT RESULT FROM (1) THE USE OF OR INABILITY TO USE THE SITE; (2) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM YOUR USE OF THE SITE;(3) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (4) ANY OTHER MATTER RELATING TO THE SITE. YOU HEREBY ACKNOWLEDGE THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT AND MERCHANDISE AVAILABLE THROUGH THE SITE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
The U.S. export control laws regulate the export and re-export of technology originating in the United States. This includes the electronic transmission of information and software to foreign countries and to certain foreign nationals. You agree to abide by these laws and their regulations – including but not limited to the Export Administration Act and the Arms Export Control Act and not to transfer, by electronic transmission or otherwise, any Content derived from the Site to either a foreign national or a foreign destination in violation of such laws.
We may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user or us.
Because customer service is paramount to our business, we reserve the right to refuse to sell products to you if it reasonably appears to us that you intend to resell the products. In addition, we reserve the right to limit quantities of items purchased by each customer, cancel any order or part of an order, or refuse service to anyone for any reason. We also reserve the right to change the terms of any offer or promotion at any time without notice. We do NOT charge your credit card until after your order has entered the shipping process. The contract for sale of goods between us and any customer is not entered into until we charge a valid credit card or otherwise accept payment.
LINKS TO THIRD PARTY SITES
Occasionally, we may make available a link to a third party's web site. These links will let you leave the Site. The linked sites are not under our control and we are not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. We are not responsible for webcasting or any other form of transmission received from any linked site. We provide the links to you only as a convenience. We do not endorse the site or its use or contents.